Frequently Asked Questions (FAQ)
General Questions
What is Angry Bear Arms?
Angry Bear Arms specializes in premium iron sights for pistols, including Tritium, Blackout, and Fiber Optic options for top handgun models. Built for precision and reliability, our sights give shooters the edge they need.
Where is Angry Bear Arms located?
We are based in Missouri, but we ship across the United States.
Do you have a physical store?
Currently, we operate as an online-only retailer. All orders are placed through our website.
How can I contact customer support?
You can reach us via our Contact Page or email us at [email protected]. We typically respond within 1-2 business days.
Orders & Shipping
How long does it take to process my order?
Most orders are processed within 1-3 business days. Processing times may vary during high-demand periods.
What shipping carriers do you use?
We primarily ship via USPS, UPS, and FedEx, depending on the destination and shipping method selected at checkout.
Do you offer international shipping?
At this time, we only ship within the United States.
How can I track my order?
Once your order ships, you will receive a tracking number via email. You can track your package on the carrier’s website.
What if my order is delayed or lost?
If your order has not arrived within the expected timeframe, please contact us at [email protected] with your order details.
Returns & Exchanges
What is your return policy?
We accept returns on unused and unopened products within 30 days of purchase. Some exclusions apply, such as custom or clearance items. See our Return Policy for full details.
How do I initiate a return or exchange?
Email [email protected] with your order number and reason for return. We’ll guide you through the process.
Do you cover return shipping costs?
Unless the return is due to an error on our part (e.g., wrong or defective item), the customer is responsible for return shipping costs.
How long does it take to receive a refund?
Once we receive and inspect your return, refunds are typically processed within 5-7 business days.
Products & Compatibility
Are your parts compatible with my firearm?
We provide detailed compatibility information on each product page. If you’re unsure, feel free to contact us before purchasing.
Do you offer installation guides?
Yes! Visit our How-To Guides section for step-by-step instructions on installing and using our products.
Do you offer custom or special orders?
At this time, we do not offer custom products. However, we are always expanding our lineup, so check back frequently.
Payments & Discounts
What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment options at checkout.
Do you offer military or first responder discounts?
Yes! We proudly support military, law enforcement, and first responders. Contact us with verification details for a special discount code.
Do you offer gift cards?
Yes, we offer digital gift cards in various amounts. You can purchase them here.
Legal & Compliance
Do I need a special license to purchase your products?
Most of our products do not require a license. However, some firearm accessories may be subject to state and local regulations. Please check your local laws before purchasing.
Are there any state restrictions?
Yes. Certain firearm parts and accessories may be restricted in states like California, New York, and others. We do not ship restricted items to locations where they are prohibited.
Do you offer FFL transfers?
We do not sell firearms and therefore do not process FFL transfers.
